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FREQUENTLY ASKED QUESTIONS
How do I choose my size?
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Every product includes a detailed size guide on the product page, so you can order with confidence. If you're unsure between two sizes, our team is happy to help you decide before you buy — and if the fit isn't quite right, you're covered by our 30-day return policy.
What are the delivery times?
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Your order is carefully prepared and shipped within 24 to 48 business hours, then delivered within 5 to 10 business days. A tracking email is sent as soon as your package ships, so you can follow every step with peace of mind.
Can I return or exchange an item?
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Of course — you have 30 days after receiving your order to change your mind, risk-free. Just make sure the item is unworn with its original tags, and our team will take care of the rest for a quick refund or exchange.
How can I contact you?
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A real team is here to help via our contact form or by email at contactcatchmyeye@gmail.com. We're happy to answer any questions before, during, or after your order.
